Chems Direct is committed to protecting users’ privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.
Types of private information collected
To best serve your needs, we collect the following types of information when your visit Chems Direct.
Personal Information
We collect the following personal information from our users:
- Name
- Shipping Address
- Phone number
- Email address
- Payment/Billing address
You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to process transactions without payment information and a billing address, or ship goods without your name and mailing address.
Automatically collected information
We automatically collect data on how our users visit Chems Direct, such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies.
Our website currently uses cookies to enhance its functionality, you may disable cookies in your web browser, but this may limit your ability to access Chems Direct
Policy on collecting sensitive personal information
Chems Direct does not gather any of your sensitive personal information, such as your social security number, race, ethnicity, religion, health metrics, political associations or details on your criminal background.
How the information collected is used
We only use your personal information to help you utilize everything Chems Direct has to offer. This includes:
- Creating and maintain an account with us
- Completing your transactions
- Shipping your purchases
- Fulfilling customer service request
- Communicating our sales and promotions
- Contacting you regarding updates to our company policies
- Making all of Chems Direct’s services available to you in a convenient manner
- Evaluating analytics to see how our customers engage with Chems Direct
Length of time personal information is stored
We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we’ll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records.
Who the information is shared with
We may share your information with third parties, but only those affiliates the Chems Direct has partnered with.
The only reason we will share your information with affiliates is for the following purposes:
- Issuing email and text message communications
Information Security
We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.
Ability to decline to provide personal information
You can, of course, decline to disclosure your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from Chems Direct and all of its offerings.